Hotel Concierge Application
Virtual Concierge is a custom app for hotels that enhances the guest experience while adding another level of service to your property. Our concierge app is not meant to replace personal contact with your guests, but rather supplement it.
As a hotel owner, you know that answering guest questions about nearby restaurants, attractions and hotel amenities can become a repetitive and time-consuming task. By putting all of this information at their fingertips in an easy-to-use app, Virtual Concierge makes your daily operations more efficient while increasing hotel customer satisfaction.
Our custom mobile concierge app gives your guests access to vital information about your property before they ever begin their stay. With Virtual Concierge, guests can begin connecting with your property from their smart phone or tablet before they’ve even made their reservations. Guests can:
- Access photos and videos of your hotel
- Find maps, directions and view property layout
- Get on-site restaurant information
- Make reservations for dining and other hotel services
- View and get more information on hotel amenities
- Find information about attractions in the surrounding areas
- Make pre-arrival arrangements
- Add additional nights to their stay